Frequently Asked Questions

Do you create custom artwork? 
Absolutely! If you have an idea for a collaborative or commissioned piece please send me an email.

What materials do you use? 
Every brooch is completely hand embroidered with real gold metal embroidery thread, silk thread, silk charmeuse, and finished with gold plated stainless steel locking bar pinbacks. 
Select embroideries have embellishments with opal, garnet, sapphire, tourmaline, natural zircon, and fresh water pearls. Others have accents with soft silk chenille thread, gold beads, spangles and accoutrements.

What does Made to Order mean? 
Once your order has been received your pieces will be created and mailed to you within 1-2 weeks. If you require a rushed order please email me prior to placing your order and I will do my best to accommodate your request. Brooches that have been hand painted have already been made and will ship within 1-3 business days.

Are your brooches available as patches? 
Yes. Brooches are easily interchangeable with sew-on patches. If you would prefer to purchase a patch please make a note in your order and I will happily convert it for you.

How do I take care of goldwork?
Like all natural metals, gold threads will darken over time. Keep the metal brightest by storing your artwork out of direct sunlight and protected from dust. To read more about caring for your artwork see Materials & Care.

What currency are your prices in? 
All prices are in Canadian dollars. 

Where do you ship from? 
Orders are shipped from the Sunshine Coast in British Columbia with Canada Post. Once your parcel reaches its destination country it will switch delivery providers to your location's main courier service.

How do I return or exchange something?
Please send all returns or exchanges back to the address written on the original parcel within two weeks of receiving your order. Once we have received your return we will re-ship the exchanged item or process a refund for the amount of the item purchased. All items must be returned unworn and intact with their original packaging.  For more info see Shipping & Returns.